Stake Privacy Policy
Stake privacy information covers account data, login activity, wallet records, rewards, support messages, device information and responsible-play settings. The account uses data to operate the lobby, protect access and support cashier activity.
Information collected
Account information can include name, email, username, date of birth, location signals, device details, login history, reward activity, support messages and responsible-play settings. Identity information can be requested for account protection or redemption checks.
Payment and redemption data
Gold Coin purchases and SC redemption activity can create cashier records. Records can include package amount, method type, transaction reference, reward status, redemption status, account ownership and support notes.
Cookies and analytics
Cookies and similar tools help with login, device recognition, security, lobby performance, preferences and support. Blocking essential cookies can affect login, game loading, wallet access or support screens.
Security
Security systems can include encrypted connections, login monitoring, device signals, account notices, fraud checks and support verification. Players protect accounts by using unique passwords, private devices and secure email access.
Third-party processors
Payment, verification, analytics, game delivery, security and support providers can process account information for the service they provide. Processor access supports account operations, cashier activity and support handling.
Retention
Records can be retained for account security, legal obligations, payment checks, dispute handling, responsible-play controls and redemption history. Some records can remain after closure when law, fraud prevention or support history requires it.
Marketing preferences
Reward, bonus, game and account messages can be sent by email or account notification. Marketing preferences can reduce promotional messages, while transactional, security and support messages can remain active.
Mobile device data
Mobile access can add device identifiers, app version, browser version, operating system, crash data and location signals. This data helps login security, game performance and support for iOS, Android browser, tablet or desktop sessions.
Game and reward history
Game history, reward claims, rakeback records, code use, free-spin activity and SC status can be stored with the account. These records help support resolve game, reward and cashier questions.
Children and underage access
Stake is not intended for minors. Adults need to protect login details, avoid shared account use and close sessions on shared devices. Suspected underage access needs immediate account support.
Responsible-play data
Limits, time-outs, self-exclusion and closure requests can be stored so the account follows player safety choices. Responsible-play data supports account protection and is not promotional content.
User choices
Players can contact support about access, correction, deletion, marketing preferences or account closure where applicable. A privacy request needs the account email and a clear request, without passwords or full payment details.
Cross-border processing
Online gaming services, payment processors and support tools can process information in more than one location. Secure service providers support login, fraud checks, rewards, cashier checks and legal duties.
Data safety
Use private devices for cashier actions, keep email access secure, check saved payment paths, crop screenshots before sending support messages and remove old devices from account access when possible.
Support message privacy
Support messages can include screenshots, account area names, balance type, transaction timing and device details. Keep screenshots limited to the relevant line and remove unrelated personal information. Never include passwords, one-time codes, full card numbers or full identity numbers in plain messages.
Account access choices
Players can reduce risk by using private devices, clearing old sessions, removing unused saved payment paths and keeping email recovery secure. Account privacy improves when login, cashier and support activity stay tied to the same controlled email and device set.
Reward and marketing records
Bonus code use, rakeback, reloads, free spins, event rewards and VIP activity can create account records. These records help operate promotions and answer support questions. Marketing choices can reduce promotional messages while leaving account, security and cashier notices active.
Verification privacy
Identity checks can involve documents, account details, payment ownership and location signals. Verification data supports account protection, age and identity controls, cashier checks and fraud prevention. Send only the information requested by the account or support team.
Privacy during gameplay
Game sessions can create round history, balance movement, device data and reward activity. This data helps settle disputes, update balances and protect the account. Private devices and secure email access reduce exposure of wallet and reward information.
Data control habits
Use one secure email, one private device and one accurate profile for account activity. Those habits keep reward records, cashier history and support messages easier to protect.